GeoStorm (“we”, “us”, or “our”) operates the geostorm.io website and the GeoStorm platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
Information you provide
- Account data: name, email address, and password when you create an account
- Billing data: payment information processed securely through Stripe (we never store credit card numbers)
- Brand data: domain names, competitor URLs, and industry information you add to your workspace
- Communications: messages you send to us via support@geostorm.io
Information collected automatically
- Usage data: pages visited, features used, clicks, and session duration
- Device data: browser type, operating system, IP address, and device identifiers
- Cookies: essential cookies for authentication and session management, plus optional analytics cookies (see Section 7)
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the GeoStorm platform
- Process transactions and send billing-related communications
- Monitor your brand's AI search visibility across engines (ChatGPT, Perplexity, Gemini, Claude, Google AI)
- Generate AI visibility reports, GEO Scores, and optimization recommendations
- Send product updates, security alerts, and support messages
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service providers: Stripe (payments), Supabase (database hosting), Render.com (hosting), Google (OAuth authentication), and AI engine APIs (OpenAI, Anthropic, Google, Perplexity) strictly to provide our services
- Legal requirements: when required by law, court order, or governmental authority
- Business transfers: in connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify.
4. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes). Anonymous, aggregated data may be retained indefinitely for analytics.
5. Data Security
We implement industry-standard security measures including:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Secure authentication via Supabase Auth with optional Google OAuth
- Role-based access controls and row-level security on all database tables
- Regular security audits and dependency monitoring
No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data (“right to be forgotten”)
- Export your data in a portable format
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at support@geostorm.io. We will respond within 30 days.
7. Cookies
GeoStorm uses cookies to provide and improve our services:
- Essential cookies: required for authentication, security, and basic functionality. These cannot be disabled.
- Analytics cookies: help us understand how visitors use our site. You can opt out of analytics cookies through your browser settings.
We do not use advertising or tracking cookies. No data is shared with ad networks.
8. International Data Transfers
Your data may be processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place, including standard contractual clauses where applicable.
9. Children's Privacy
GeoStorm is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected such data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Continued use of GeoStorm after changes constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy, contact us at:
support@geostorm.io